SINGLE ADULTS COMPLEX NEEDS SUPPORTED ACCOMMODATION

Opportunity overview

Haringey Council invites tenders from suitably skilled and experienced Providers for the provision of Single Adults Complex Needs Supported Accommodation. The service will be procured as four (4) individual Lots. • Lot 1 - Complex Needs Supported Accommodation (Mental Health Focus) • Lot 2A - Emergency and Assessment Provision • Lot 2B - Complex Needs Supported Accommodation (Co-occurring Substance Use and Mental Health) • Lot 3 - Housing First The Single Adults Complex Needs Pathway provides accommodation based housing related support for single adults experiencing homelessness or at risk of homelessness who have multiple and complex needs. These may include mental ill health, substance use, experiences of trauma, and involvement with the criminal justice system. The pathway aims to support individuals to stabilise, improve their wellbeing, and progress towards greater independence, including moving on to independent accommodation. Support is delivered through trauma informed, person centred approaches within psychologically informed environments that enable individuals to engage, build resilience, and make sustained progress

Lot 1 — Complex Needs Supported Accommodation (Mental Health Focus)

Haringey Council is seeking to commission approximately 20 units of an accommodation-based support service for single adults aged 18 and over, experiencing homelessness, whose primary need is mental ill health, alongside multiple and complex needs. Individuals may also experience substance use, offending histories, trauma, learning disabilities and other vulnerabilities. The service will provide high-intensity support for up to 2 years, to help residents improve their health and wellbeing, develop independent living skills and build the confidence and resilience needed to live more independently. The contract is for support delivery only, with providers responsible for arranging suitable accommodation. The service will support individuals to strengthen relationships, access healthcare and specialist services, engage in training, volunteering and employment opportunities, and progress towards independence. The provider will work with statutory and voluntary sector partners to deliver coordinated support and positive move-on outcomes. The service will be trauma-informed, psychologically informed, strengths-based and person-centred.

Estimated lot value including VAT: £3.4m

Award criterion: Qaulity: 60%

Award criterion: Social Value: 10%

Award criterion: Price: 30%

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 March 2027

Initial contract ends: 31 March 2031

Maximum term ends: 31 March 2037

Extension: The contract will be for an initial period of Four (4) years with option to extend for a further period (s) of up to three (3) years plus further period (s) of up to three (3) years in accordance with the terms and conditions of the contract and subject to satisfactory performance. For avoidance of doubt, the maximum length of the contracts, if extended, will not exceed ten (10) years.

Lot 2A — Emergency and Assessment Provision

Haringey Council is seeking to commission approximately 21 units of an accommodation-based Emergency and Assessment support service for single adults aged 18 and over, who are homeless, rough sleeping or at immediate risk of homelessness and who present with multiple and complex needs. Individuals may experience co-occurring mental ill health, substance use needs, offending histories, trauma, exploitation, poor physical health, learning disabilities and other vulnerabilities. The service will provide rapid access to accommodation, immediate stabilisation and structured assessment within a time-limited placement of 12 to 16 weeks. The contract is for support delivery only, with providers responsible for arranging suitable accommodation. The service will support individuals to address immediate risks, access healthcare and specialist services, and progress to the most appropriate accommodation and support option. The provider will work with statutory and voluntary sector partners to deliver coordinated support and planned move-on outcomes. The service will be trauma-informed, psychologically informed, strengths-based and person-centred.

Estimated lot value including VAT: £4.8m

Award criterion: Qaulity: 60%

Award criterion: Social Value: 10%

Award criterion: Price: 30%

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 March 2027

Initial contract ends: 31 March 2031

Maximum term ends: 31 March 2037

Extension: The contract will be for an initial period of Four (4) years with option to extend for a further period (s) of up to three (3) years plus further period (s) of up to three (3) years in accordance with the terms and conditions of the contract and subject to satisfactory performance. For avoidance of doubt, the maximum length of the contracts, if extended, will not exceed ten (10) years.

Lot 2B — Complex Needs Supported Accommodation (Co-occurring Substance Use and Mental Health)

Haringey Council is seeking to commission approximately 35 units of an accommodation-based support service for single adults aged 18 and over, experiencing homelessness and multiple and complex needs, which may include co-occurring substance use and mental ill health, experiences of rough sleeping, offending and trauma, learning disabilities and other vulnerabilities. The service will provide high-intensity support for up to 2 years, to help residents improve their health and wellbeing, develop independent living skills and build the confidence and resilience needed to live more independently. The contract is for support delivery only, with providers responsible for arranging suitable accommodation. The service will support individuals to strengthen relationships, access healthcare and specialist services, engage in training, volunteering and employment opportunities, and progress towards independence. The provider will work with statutory and voluntary sector partners to deliver coordinated support and positive move-on outcomes. The service will be trauma-informed, psychologically informed, strengths-based and person-centred.

Estimated lot value including VAT: £8.3m

Award criterion: Qaulity: 60%

Award criterion: Social Value: 10%

Award criterion: Price: 30%

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 March 2027

Initial contract ends: 31 March 2031

Maximum term ends: 31 March 2037

Extension: The contract will be for an initial period of Four (4) years with option to extend for a further period (s) of up to three (3) years plus further period (s) of up to three (3) years in accordance with the terms and conditions of the contract and subject to satisfactory performance. For avoidance of doubt, the maximum length of the contracts, if extended, will not exceed ten (10) years.

Lot 3 — Housing First

Haringey Council is seeking to commission approximately 30 units of a Housing First service for single adults aged 18 and over, with multiple and complex needs who require flexible long-term support to obtain and sustain their own tenancy. Individuals may have co-occurring mental health and substance use needs, histories of rough sleeping, repeat homelessness, offending, trauma, exploitation and other experiences of multiple disadvantage. The service will provide intensive, person-centred support to people in their own tenancies, helping them sustain their tenancy, improve their health and wellbeing, strengthen relationships and community connections, and achieve their personal goals. The service will support individuals to access healthcare, treatment, education, training, volunteering and employment opportunities, while promoting independence, social inclusion and long-term stability. The provider will work with statutory and voluntary sector partners to deliver coordinated support, prevent repeat homelessness and sustain housing outcomes. Support will be delivered for as long as required in accordance with Housing First principles.

Estimated lot value including VAT: £5.0m

Award criterion: Qaulity: 60%

Award criterion: Social Value: 10%

Award criterion: Price: 30%

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 March 2028

Initial contract ends: 31 March 2032

Maximum term ends: 31 March 2037

Extension: The contract will be for an initial period of Four (4) years with option to extend for a further period (s) of up to three (3) years plus further period (s) of up to two (2) years in accordance with the terms and conditions of the contract and subject to satisfactory performance. For avoidance of doubt, the maximum length of the contracts, if extended, will not exceed nine (9) years.

Contracting authority

London Borough of Haringey 7th Floor Alexandra House, 10 Station Road, Wood Green, London, N22 7TR, UKI43, United Kingdom Email: HPCS@haringey.gov.uk Website: https://haringey.gov.uk/

Procurement timetable and procedure

Procedure: Open procedure

Special regime: Light Touch Regime

Clarification deadline: 28 October 2026 at 01:00 pm

Submission deadline: 11 November 2026 at 01:00 pm

Award decision expected by: 1 February 2027 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

CPV Classification

85000000 — Health and social work services

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

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TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If SINGLE ADULTS COMPLEX NEEDS SUPPORTED ACCOMMODATION is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.