Dynamic Purchasing System for Provision of Supported Living for Adults Aged over 18

Opportunity overview

Due to Medway Council changing its tendering portal provider to Delta within the Kent Business Portal, the purpose of this notice is to supplement and update the links for prospective suppliers wishing to apply for the currently active Dynamic Purchasing System (DPS), previously advertised under notice ref. 2022/S 000-030999 in 2022. The 2015 Public Contracts Regulations therefore still to this supplementary notice and the DPS. The corrigendum ref. 2025/S 000-061022 issued on 30 September 2025 should be disregarded as the links provided in that notice are no longer valid. Please instead use the new links provided within this notice and then download the application documents held within Delta to apply for the DPS or for further information. This DPS will expire on 31 January 2027. Supported Living is a person-centred approach to housing and care and support services and is provided to individuals deemed eligible for care and support under The Care Act (2014). Medway Council are seeking applications from providers with relevant experience to provide supported living care and support to individuals living with conditions such as learning disability, autism, mental health, physical disability, cognitive disability, substance use, dual disability. It is the council's intention to build a resilient marketplace, via a Dynamic Purchasing System (DPS), occupied by sufficient providers, possessing the specialisms to ensure confidence in the quality and appropriateness of the support available to meet the needs of Medway residents. Supported Living Services in Medway will be outcomes focused, with the individual at the front and centre of all planning. The DPS will be comprised of three lots: Lot 1 - Support at accommodation for individuals with lower needs, Lot 2 - Support at accommodation for individuals with higher needs, and Lot 3 - Specialist support.

Lot 1 — Support at accommodation for individuals with lower needs

To include, but not limited to: - budgeting/income maximisation - support to coordinate and attend appointments - managing and maintaining personal hygiene - maintaining their home environment - enabling social inclusion and community involvement - ensuring adequate nutrition and support towards a healthy lifestyle - medication compliance - support to access suitable gainful daytime activity - support planning with individual goals - managing and maintaining their tenancy - developing capabilities and skills to progress to more independent living - night support (sleep in or waking night) would not be included

Estimated lot value including VAT: £74.8m

Participation condition: See procurement documents

Award criterion: Quality

Contract starts: 31 January 2027

Initial contract ends: 31 January 2027

Lot 2 — Support at accommodation meeting higher needs

To include (in addition to lower level), but not limited to: - regular supervision throughout the day - behaviour management - support with eating, feeding, personal care or other activities of daily living - medication administration - support to manage clients' lives in the short and long term - help developing clients' skills to become independent or more independent with activities of daily living - all accommodation with night support (either sleep in or waking night) would fall into this category - night support (sleep in or waking night) to be nine hours - higher support providers are required to be CQC registered, and staff training levels should be appropriate.

Estimated lot value including VAT: £74.8m

Participation condition: See procurement documents

Award criterion: Quality

Contract starts: 31 January 2027

Initial contract ends: 31 January 2027

Lot 3 — Specialist Support

Providers with specialisms in complex challenging behaviour including violent and forensic behaviour and substance use. - not necessarily required to be CQC registered but will be required to provide details of significant relevant experience - specialist support services are likely to be tailored to meet a particular individual's need

Estimated lot value including VAT: £74.8m

Participation condition: See procurement documents

Award criterion: Quality

Contract starts: 31 January 2027

Initial contract ends: 31 January 2027

Contracting authority

Medway Council Gun Wharf, Dock Road, Chatham, ME4 4TR, UKJ41, United Kingdom Email: categorymanagement@medway.gov.uk

Procurement timetable and procedure

Procedure: Open procedure

Submission deadline: 30 January 2027 at 11:59 pm

Award decision expected by: 31 January 2027 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

CPV Classification

85300000 — Social work and related services

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

Documents

• Procurement document

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Dynamic Purchasing System for Provision of Supported Living for Adults Aged over 18 is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.