Mental Health Tenancy Support Service (TESS 5)

Opportunity overview

This service specification applies to a 50-unit housing related floating support service to be delivered for clients experiencing enduring mental health problems. The aim of this project is to provide floating support for mental health clients by providing assistance to access information, advice, support and resources to enable them to make informed choices. The service will provide flexible housing related support to a minimum of 50 individuals. The provider will be expected to provide a flexible model of support which is tailored to meet individual needs. The service working with individual service users involves a tailored support plan that best meets their needs. The plan focuses on both practical and emotional issues, in order that each person has the best opportunity of living independently as a responsible member of their community. The service will work with the service user to develop that person’s capacity to live independently in accommodation or sustain his/her ability to do so. While service users will have a variety and individual intensity of need, there is an expectation that support services will over time be reduced as service users achieve higher levels of independence. Therefore, support provision must be needs led, outcome focused and time scaled. The management of the property must not constrain the freedoms of the service user beyond those associated with the normal legal terms of occupancy agreements. The support provider will be responsible for monitoring all aspects of the services provided through the project.

Lot 1 — Contract lot

Estimated lot value including VAT: £1.3m

Award criterion: Quality: 60%

Award criterion: Price: 30%

Award criterion: Community Well-Being Benefits: 10%

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 1 February 2027

Initial contract ends: 31 January 2030

Maximum term ends: 30 January 2032

Extension: 2 x 12 months extensions available

Contracting authority

Vale of Glamorgan Council Civic Offices, BARRY, CF63 4RU, UKL22, United Kingdom Contact: Rebecca Parsons Email: socialcare.procurement@cardiff.gov.uk Website: http://www.valeofglamorgan.gov.uk

Procurement timetable and procedure

Procedure: Open procedure

Special regime: Light Touch Regime

Clarification deadline: 2 September 2026 at 12:00 pm

Submission deadline: 23 September 2026 at 12:00 pm

Award decision expected by: 30 November 2026 at 11:59 pm

Electronic submissions: allowed

Submission language: CY, EN

CPV Classification

85000000 — Health and social work services

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Mental Health Tenancy Support Service (TESS 5) is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.