Direct Payment Support Service

Opportunity overview

The Direct Payment Support Service will enable Individuals eligible for social care funding to exercise choice and control over their care and support arrangements. The Council is committed to ensuring that the option of a Direct Payment is explored and understood by everyone who is eligible to receive one. The Service will be available to an Individual who is eligible for social care services and chooses to take part or all of their Personal Budget as a Direct Payment to employ their own Personal Assistants or pay for other services of their choice. The Provider shall deliver the service to; Children and Adults eligible for Direct Payments, which may include, but not be limited to: -Older people. -People with physical disabilities, learning disabilities, autism, or mental health needs. -People with fluctuating or complex needs. -Individuals transitioning from Children's to adult services. -Carers (including parent carers) managing Direct Payments on behalf of Individuals.

Contracting authority

Darlington Borough Council Town Hall, Feethams, Darlington, DL1 5QT, UKC13, United Kingdom Email: corporate.procurement@darlington.gov.uk

Procedure

Procedure: Open procedure Method: open Legal basis: 2023/54

How to respond

Submissions and documents are handled via: Bids must be submitted electronically via the Open system: www.open.org The Council communicates through the Open system; therefore, all correspondence regarding this Bid will be issued to the individual that expressed interest on Open. It is the Supplier's responsibility to ensure the correct named person is, and continues to be, registered on the Open system. If you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via www.open-hub.org/how-to-guides/ or seek support from open.support@nepo.org PLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm

Submission portal

Bids must be submitted electronically via the Open system: www.open.org The Council communicates through the Open system; therefore, all correspondence regarding this Bid will be issued to the individual that expressed interest on Open. It is the Supplier's responsibility to ensure the correct named person is, and continues to be, registered on the Open system. If you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via www.open-hub.org/how-to-guides/ or seek support from open.support@nepo.org PLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm

Documents

• Document
• Document

How TenderLab can help with this opportunity

TenderLab is a specialist tender writing and bid consultancy operating exclusively within UK health and social care procurement. Our evaluator-trained writers deliver a 92% win rate across 200+ submissions. TenderLab Ltd (Companies House 17184263).

We can help you respond to Direct Payment Support Service with a specification-mirrored method statement, named operational evidence, and a 72-hour pre-submission review built in.