The Domestic Abuse Support Service

Opportunity overview

The Domestic Abuse Support Service (DASS) is a requirement to enable the Council to meet its statutory duty as set out in the Domestic Abuse Act 2021. This includes the provision of specialist domestic abuse support to adults and children living in emergency and safe house accommodation in addition to outreach services. The legal duties for County and District Councils included in the Domestic Abuse Act 2021 are to work together in partnership with stakeholders to ensure provision of appropriate emergency and safe accommodation with dedicated support for survivors aged 16 years and over affected by domestic abuse and their children. This includes provision meeting the required standard to address specific needs of minority groups and individuals with care and support needs to improve their health outcomes and address inequalities. Full details of the requirement can be found in Appendix 1 - Service Specification.

Lot 1 — Contract lot

Estimated lot value including VAT: £8.1m

Participation condition: Financial accounts, Insurance, GDPR, Supply Chain Payment Terms

Participation condition: Relevant experience (scored), IT Security Assessment, Data Protection, Equality, Diversity & Inclusion, Safeguarding, Health & Safety, Tackling Modern Slavery, Occupational standards (see ITT document in tender pack)

Award criterion: Quality criterion 1 (Lot 0): 40%

Award criterion: Quality criterion 2 (Lot 0): 30%

Award criterion: Quality criterion 3 (Lot 0): 20%

Award criterion: Quality criterion 4 (Lot 0): 10%

Contract starts: 31 March 2027

Initial contract ends: 31 March 2033

Contracting authority

Worcestershire County Council County Hall, Spectchley Lane, Worcester, WR5 2NP, UKG12, United Kingdom Contact: Kerstin Byfield Email: procurement@worcestershire.gov.uk Website: https://www.in-tendhost.co.uk/worcestershire/aspx/Home

Procurement timetable and procedure

Procedure: Open procedure

Special regime: Light Touch Regime

Clarification deadline: 18 September 2026 at 04:00 pm

Submission deadline: 28 September 2026 at 04:00 pm

Award decision expected by: 2 December 2026 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

Financial terms: Purchase order paid quarterly in arrears, 30 day payment terms.

CPV Classification

85000000 — Health and social work services; 85310000 — Social work services

How to submit

The official Find a Tender notice directs suppliers to In-Tend. The procurement documents, clarifications and response area are managed there.

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TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If The Domestic Abuse Support Service is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.