Community Support Service

Notice summary

Technical and professional ability: Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described in part II.2.4 of this Contract Notice. Bidders must provide 2 satisfactory references on the reference templates provided in the Instruction to Tenders document. References should be completed and signed by previous customers for contracts of a similar nature, value scope and size. Completed reference templates must be uploaded into the general attachments area of the qualification envelope. If any of the referees score the bidder less than 3 the bidder will be excluded from the tender process. Additional Information Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. North Ayrshire Council have decided not to use Lots for this tender for the reason(s) stated below: Value of contract not suitable for Lots Nature of the contract not suitable for Lots Delivery of the contract is location specific. Lots could potentially introduce a risk of discontinued employment for transferring employees. Requires additional Contract Management resource which is not available. A PIN is currently live for the re-tender for the future framework which will start late 2027. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32439. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Community Benefits Minimum requirement community benefits The contractor shall provide one education engagement initiative and one community engagement initiative. (SC Ref:838850)

Opportunity overview

The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process. Re-opening July 2026 update - this framework has now been modified and will run until July 2027, with an option to extend until December 2027. Therefore, in line with the original framework schedule to open every 2 years, we are re-opening again in July 2026, for a final time on this framework. A PIN is currently live for the framework retender due to start in 2027.

Contract and delivery

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue. Services will be delivered in a community seting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health need. Services will be delivered in a community settings24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Contracting authority

North Ayrshire Council Cunninghame House, Friars Croft, Irvine, KA12 8EE, UKM93, United Kingdom Email: procurement@north-ayrshire.gov.uk Website: http://www.north-ayrshire.gov.uk

Procedure

Procedure: Open procedure Method: open Legal basis: 32014L0024

How to respond

Submissions and documents are handled via: https://www.publictendersscotland.publiccontractsscotland.gov.uk

CPV Classification

85000000 — Health and social work services

Submission portal

https://www.publictendersscotland.publiccontractsscotland.gov.uk

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