Housing Related Support Services Social Outcomes Contract Design, Delivery and Investment Partner

Opportunity overview

The Council intends to appoint a Design, Delivery and Investment Partner (“the Partner”) to lead the design and coordination of the service model, commission and coordinate frontline provision, maintain service quality and performance, and deliver measurable improvements for residents. The Services will support residents who experience, or are at risk of, homelessness, housing instability or difficulty sustaining suitable accommodation. The Services will focus on measurable improvements in: accommodation stability independent living wellbeing financial resilience personal safety community inclusion education, employment, training and volunteering prevention of homelessness and repeat homelessness sustainable move-on and independence. The Housing Related Support Services will operate through an Outcomes Related payments model. This means the Council will only pay for outcomes achieved. As this is a 100% outcomes based service, bids supported by social investment will be welcomed, although this is not a requirement if Providers have access to sufficient funds to cover service costs prior to outcomes payments being received without placing themselves at undue financial risk. As an outcome based, payments by results service, payments will only be released based on successful outcomes. The contract duration will be four years, with an option to extend for a further two years, subject to the contractual terms, satisfactory performance and continued service need. The estimated contract value for the initial four-year period is up to £12.8 million, excluding any extension period.

Lot 1 — Contract lot

Estimated lot value including VAT: £23.0m

Participation condition: Bidders should provide a letter of commitment from a social investor or proof of funding that prove that access or evidence of funds under management or access to investment facilities can be secured/obtained submitted as part of the tender.

Award criterion: Quality: 50%

Award criterion: Social Value: 10%

Award criterion: Price: 40%

Suitable for voluntary, community and social enterprises.

Contract starts: 1 February 2027

Initial contract ends: 31 January 2031

Maximum term ends: 31 January 2033

Extension: The contract duration will be four years, with an option to extend for a further two years, subject to the contractual terms, satisfactory performance and continued service need.

Contracting authority

London Borough of Brent Brent Civic Centre, Wembley, HA9 0FJ, UKI72, United Kingdom Contact: Bhavin Mistry Email: corporate.procurement@brent.gov.uk Website: http://www.brent.gov.uk/

Procurement timetable and procedure

Procedure: Competitive flexible procedure

Special regime: Light Touch Regime

Clarification deadline: 7 December 2026 at 12:00 am

Submission deadline: 14 December 2026 at 01:00 pm

Award decision expected by: 11 January 2027 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

Financial terms: The Housing Related Support Services will operate through an Outcomes Related payments model. This means the Council will only pay for outcomes achieved. As this is a 100% outcomes based service, bids supported by social investment will be welcomed, although this is not a requirement if Providers have access to sufficient funds to cover service costs prior to outcomes payments being received without placing themselves at undue financial risk. As an outcome based, payments by results service, payments will only be released based on successful outcomes.

CPV Classification

85000000 — Health and social work services

How to submit

The official Find a Tender notice directs suppliers to ProContract. The procurement documents, clarifications and response area are managed there.

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Documents

• Tenderers should ensure that they are able to meet the requirements of this ITT before submitting a Tender and must use the e-Sourcing Portal to submit their Tender. All communications will be conducted via the e-Sourcing Portal, including notification of outcome.

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Housing Related Support Services Social Outcomes Contract Design, Delivery and Investment Partner is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.