Adult Mental Health Support Services for Swindon

Opportunity overview

Swindon Borough Council, jointly funded with the Integrated Care Board through pooled budget arrangements, is recommissioning adult mental health support services in Swindon. two distinct but complementary Lots. Lot 1 – Therapeutic and Recovery Support Services Structured, evidence-informed therapeutic and recovery-focused support, with a particular role in early intervention, recovery, self-management and appropriate step-up and step-down pathways. Detailed requirements are set out in Appendix B1. Lot 2 – Nature, Arts, Music and Creative-Based Therapies Non-clinical, community-based support using nature, arts, music and creative approaches to improve wellbeing, reduce isolation, strengthen confidence and resilience and support sustained community participation. Detailed requirements are set out in Appendix B2. The two Lots will operate as a coherent prevention and recovery offer while retaining distinct delivery models and strengths. Providers bidding for both Lots must maintain that distinction while coordinating access, pathways and learning. The initial contract term will be for 3 years, with options to extend for a further 2 years and a further 2 years, giving a potential total contract term of 7 years, as stated in the procurement documents. The estimated annual value of Lot 1 is £400,000, giving an estimated value of £1,200,000 over the initial 3-year term and £2,800,000 over the maximum 7-year term. The estimated annual value of Lot 2 is £165,000, giving an estimated value of £495,000 over the initial 3-year term and £1,155,000 over the maximum 7-year term. The total estimated value across both Lots is £1,695,000 over the initial 3-year term and £3,955,000 over the maximum 7-year term. The contracts are anticipated to commence on 1 April 2027. Any extension will be at the Authority’s discretion and subject to satisfactory performance, continued service need, available funding and the relevant approvals. It is anticipated that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this procurement. Relevant TUPE information will be provided as part of the procurement documentation. Suppliers are responsible for taking their own professional advice in relation to TUPE. To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com This is two stage tender process. Stage 1 Tender clarifications to be submitted in writing via Messaging in ProContract tender portal by 18th September 2027, 1200 hrs UK Local time. The Council’s responses to these clarification questions will be issued periodically on the ProContract tender portal. Tender Responses are required to be submitted no later than 25th September, 1200 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/ Stage 2 Tender clarifications to be submitted in writing via Messaging in ProContract tender portal by 9th October 2027, 1200 hrs UK Local time. The Council’s responses to these clarification questions will be issued periodically on the ProContract tender portal. Tender Responses are required to be submitted no later than 16th October, 1200 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/ Please note that this project has been advertised on Find a Tender Service (FTS) and other web portals, however, Supplying the South West Portal, https://www.supplyingthesouthwest.org.uk/ http://www.supplyingthesouthwest.org.uk/ is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project Id: DN828440. No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents.

Lot 1 — Therapeutic and Recovery Services

Structured, evidence-informed therapeutic and recovery-focused support, with a particular role in early intervention, recovery, self-management and appropriate step-up and step-down pathways. Detailed requirements are set out in Appendix B1.

Estimated lot value including VAT: £3.4m

Participation condition: Conditions of participation can be found within the tender documents

Award criterion: Price: 10%

Award criterion: Mobilisation: 10%

Award criterion: Workforce: 10%

Award criterion: Service development and delivery: 10%

Award criterion: Engagement, coproduction and access: 20%

Award criterion: Outcomes and performance measurement: 15%

Award criterion: System working and co-ordination: 15%

Award criterion: Social value: 10%

Contract starts: 31 March 2027

Initial contract ends: 31 March 2030

Maximum term ends: 31 March 2034

Extension: Option extend to contract is 2 x 24 months.

Lot 2 — Arts, Music and Nature Based Therapies

Non-clinical, community-based support using nature, arts, music and creative approaches to improve wellbeing, reduce isolation, strengthen confidence and resilience and support sustained community participation. Detailed requirements are set out in Appendix B2.

Estimated lot value including VAT: £1.4m

Award criterion: Price: 10%

Award criterion: Mobilisation: 10%

Award criterion: Workforce: 10%

Award criterion: Service development and delivery: 10%

Award criterion: Engagement coproduction and access: 20%

Award criterion: Outcome and performance measurement: 15%

Award criterion: System working and co-ordination: 15%

Award criterion: Social value: 10%

Contract starts: 31 March 2027

Initial contract ends: 31 March 2030

Maximum term ends: 31 March 2034

Extension: 2 x 24 months extension options available

Contracting authority

Swindon Borough Council Swindon Borough Council, Civic Offices, Euclid Street, Swindon, SN1 2JH, UKK14, United Kingdom Contact: Ms Michelle Pretorius Email: mpretorius@swindon.gov.uk Website: http://www.swindon.gov.uk

Procurement timetable and procedure

Procedure: Competitive flexible procedure

Special regime: Light Touch Regime

Award decision expected by: 2 October 2026 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

CPV Classification

75200000 — Provision of services to the community

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Adult Mental Health Support Services for Swindon is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.