Unpaid Carer Support Service

Notice summary

Economic operators may be excluded from this competition if they are in any situation referred to in regulation 58 of The Public Contracts (Scotland) Regulations 2015. Financial Viability Test The financial information will be evaluated using the Midlothian Council Financial Viability Test, please see Appendix 4. The Tenderer will require to submit evidence in the form of their audited accounts or equivalent for the most recent 2 years (2 sets of signed, audited accounts), along with details of any significant changes since the last year end. Tenderers must not contact anyone at the Local Authority directly in relation to this tender exercise, doing so may result in your exclusion from any further part in the process. All questions must be raised using the Question & Answer facility within this notice. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=846231. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: All Tenderers must sign Schedule 5 - Community Benefits as a commitment to engage with Midlothian Council to identify and deliver community benefits to make positive contributions to people living in Midlothian. The successful Tenderer is required as part of their contract to provide community benefits in compliance with Midlothian Council requirements as set out in Schedule 5 - Community Benefits. (SC Ref:846231) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=846231

Opportunity overview

Midlothian Council seeks a single Provider to be the main service delivering a range of community based unpaid carer support services to relevant carers in Midlothian. The services will support carers in a range of carer roles and circumstances, including carers who are currently underserved within services. The service contract is focussed on delivery of Midlothian Integration Joint Board (IJB) Unpaid Carer Strategy (2025-28), and the Provider will support development and delivery of future strategies in place during the duration of the contract. The Provider is expected to work collaboratively with statutory and Third Sector Providers in Midlothian. The funding to support the contract is fixed over the term.

Lot 1 — Contract lot

The Authority seeks proposals for unpaid carer support services to implement the Midlothian Integration Joint Board (IJB) Unpaid Carer Strategy (2025-2028) and Action Plan, and Midlothian Integration Joint Board (IJB) Strategic Plan, delivering on priorities and improve outcomes for carers through prevention and early intervention community-based support services. The service will include the operation of a Carer Centre and a range of services offering support to adult carers in a variety of caring roles and circumstances. Services will work collaboratively with others (Health and Social Care Partnership (HSCP), Council, and Third Sector partners) to be part of a network of carer support, ensuring carers receive the right support, in the right place, at the right time. The service is being commissioned to undertake direct service delivery that will meet the local authority duties under the Carers (Scotland) Act 2016, by delivering services to meet identified requirements; including the right to be identified, offered an Adult Carer Support Plan (ACSP), and access to information, advice, and support. Services are being commissioned with the intention of delivering services and outcomes for carers based on the Midlothian IJB Unpaid Carer Strategy 2025-28. Areas of service include: - Information and advice services covering a range of themes relevant to the caring role. - Delivering opportunities for individual, group and peer, carer support including completion of Adult Carer Support Plans, future planning, and breaks from caring. - Participation in and contribution to activities supporting strategic development and delivery of services and strategies in Midlothian for carers and the wider community.

Contracting authority

Midlothian Council Fairfield House, 8 Lothian Road, Dalkeith, EH22 3AA, UKM73, United Kingdom Email: barbara.foxwell@midlothian.gov.uk Website: http://www.midlothian.gov.uk

Procurement timetable and procedure

Procedure: Open procedure

Legal basis: 32014L0024

Submission deadline: 27 November 2026 at 12:00 pm

Submission language: EN

CPV Classification

85300000 — Social work and related services; 85000000 — Health and social work services

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Unpaid Carer Support Service is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.