Provision of Private, Safe, and Secure Transportation for Patients within Mental Health and Learning Disabilities Service Group.

Opportunity overview

Provision of Specialist Mental Health and Learning Disabilities Patient Transport Services for Swansea Bay University Health Board. The procurement seeks to establish a multi-supplier contractual arrangement for the safe, secure, dignified, and responsive transportation of patients requiring planned and unplanned transfers between healthcare facilities, specialist placements, community settings, courts, and other approved locations. The service will support patients with varying levels of clinical, behavioural, safeguarding, and mobility needs, ensuring continuity of care, compliance with statutory obligations, and value-for-money service delivery across the Health Board. This procurement exercise is being carried out via Bravo E-tendering Portal. Bravo E-tendering Project Code: project_63640. ITT Code: itt_128039.

Lot 1 — Contract lot

Estimated lot value including VAT: £748k

Participation condition: Tenderers must be legally constituted organisations with the authority to enter into a contract with Swansea Bay University Health Board and must not be subject to any applicable exclusion grounds. Tenderers must comply with all relevant legislative requirements, including safeguarding, equality, data protection, health and safety, and Welsh language obligations, and be able to support identified Welsh language needs during contract delivery. Tenderers must demonstrate that they have the financial capacity and stability to deliver the contract throughout its duration and maintain appropriate levels of insurance, including Employers' Liability, Public Liability, and Professional Indemnity Insurance.

Award criterion: Mandatory Pass/Fail criteria

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 21 December 2026

Initial contract ends: 20 December 2028

Contracting authority

Swansea Bay University Health Board 1 Talbot Gateway, Baglan Energy Park, Baglan, Port Talbot, SA12 7BR, UKL17, United Kingdom Contact: Anthony Ndudo Email: Anthony.Ndudo@wales.nhs.uk Website: http://nwssp.nhs.wales/ourservices/procurement-services/

Procurement timetable and procedure

Procedure: Open procedure

Clarification deadline: 9 November 2026 at 04:00 pm

Submission deadline: 26 November 2026 at 03:00 pm

Award decision expected by: 18 December 2026 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

CPV Classification

85143000 — Ambulance services

How to submit

The official Find a Tender notice directs suppliers to JAGGAER. The procurement documents, clarifications and response area are managed there.

Open JAGGAER ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Provision of Private, Safe, and Secure Transportation for Patients within Mental Health and Learning Disabilities Service Group. is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.