Kent Integrated Family Domestic Abuse Service (KIFDAS)

Opportunity overview

The overarching objective of this commission is to bring together all related domestic abuse contracts which have previously been purchased in a fragmented way due to how funding has been announced and received over the existing contract term. It will commission services under a single, unified contractual arrangement, ensuring a seamless and coordinated pathway of support for victims and survivors of domestic abuse in Kent whilst recognising the need to consider lotting and acknowledging and reducing barriers for SMEs to access the opportunity in so far that it does not provide diminished value. By integrating services in this way, the new commissioning approach aims to eliminate fragmentation, simplify access to crucial resources, and provide a consistent, person-centred experience for individuals and families at every stage of their journey. The full requirement can be found within associated tender documents.

Lot Lot 1 - — Training, Education and Awareness (TEA) – Kent Wide

The service element will foster a trauma-informed, vigilant, and responsive community among both professionals and the wider public regarding domestic abuse. It will provide access to structured training sessions, education, and ongoing awareness campaigns, the following outcomes are anticipated: •Increased identification and early intervention: Staff across statutory, voluntary, and community sectors will be better equipped to recognise signs of domestic abuse, enabling earlier support and reducing escalation of harm. •Enhanced survivor experience: Survivors benefit from a more consistent, supportive response across all services, as professionals demonstrate improved understanding, sensitivity, and effectiveness in their interactions. •Empowered communities: Through targeted awareness campaigns and educational resources, members of the public are better able to identify domestic abuse, challenge harmful behaviours, and seek help or signpost others to support. •Improved multi-agency collaboration: Training and education facilitate shared language, values, and protocols, resulting in better coordination between agencies and more holistic care for those affected by domestic abuse.

Estimated lot value including VAT: £1.3m

Award criterion: Criterion 1

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 July 2027

Initial contract ends: 31 January 2031

Maximum term ends: 31 July 2034

Extension: Detailed in documentation

Lot Lot 2 — The Kent Integrated Family Domestic Abuse Service (KIFDAS) - East Kent (Canterbury, Dover, Thanet)

This service element will be split over four lots. Lots will have identical requirements. The requirements are to deliver: •Safe accommodation support to all victim/survivors living in refuge (regardless of risk level) and their accompanying babies, children and young people; •Safe accommodation support to all victim/survivors living in their own home where a Sanctuary Scheme has been applied (regardless of risk level), and their accompanying babies, children and young people; •Community-based support to all victim/survivors (16 years and over) regardless of risk level; Whilst the KCC funding will not be used to fund the accommodation itself, the successful bidder will have the responsibility to source accommodation which will be funded via the Housing Benefit contributions of the individual to fully fund this provision.

Estimated lot value including VAT: £10.1m

Award criterion: Criterion 1

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 July 2027

Initial contract ends: 31 January 2031

Maximum term ends: 31 July 2034

Extension: detailed in documentation

Lot Lot 3 — The Kent Integrated Family Domestic Abuse Service (KIFDAS) - North Kent (Dartford, Gravesham, Medway)

Lot 3 This service element will be split over four lots. Lots will have identical requirements. The requirements are to deliver: •Safe accommodation support to all victim/survivors living in refuge (regardless of risk level) and their accompanying babies, children and young people; •Safe accommodation support to all victim/survivors living in their own home where a Sanctuary Scheme has been applied (regardless of risk level), and their accompanying babies, children and young people; •Community-based support to all victim/survivors (16 years and over) regardless of risk level; Whilst the KCC funding will not be used to fund the accommodation itself, the successful bidder will have the responsibility to source accommodation which will be funded via the Housing Benefit contributions of the individual to fully fund this provision.

Estimated lot value including VAT: £5.7m

Award criterion: Criterion 1

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 July 2027

Initial contract ends: 31 January 2031

Maximum term ends: 31 July 2034

Extension: Detailed in documentation

Lot Lot 4 — The Kent Integrated Family Domestic Abuse Service (KIFDAS) - Mid Kent (Ashford, Folkestone and Hythe, Swale)

Lot 4 - This service element will be split over four lots. Lots will have identical requirements. The requirements are to deliver: •Safe accommodation support to all victim/survivors living in refuge (regardless of risk level) and their accompanying babies, children and young people; •Safe accommodation support to all victim/survivors living in their own home where a Sanctuary Scheme has been applied (regardless of risk level), and their accompanying babies, children and young people; •Community-based support to all victim/survivors (16 years and over) regardless of risk level; Whilst the KCC funding will not be used to fund the accommodation itself, the successful bidder will have the responsibility to source accommodation which will be funded via the Housing Benefit contributions of the individual to fully fund this provision.

Estimated lot value including VAT: £8.1m

Award criterion: Criterion 1

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 July 2027

Initial contract ends: 31 January 2031

Maximum term ends: 31 July 2034

Extension: Detailed in documentation

Lot Lot 5 — The Kent Integrated Family Domestic Abuse Service (KIFDAS) - West Kent (Maidstone, Sevenoaks, Tonbridge & Malling, Tunbridge Wells)

Lot 5 - This service element will be split over four lots. Lots will have identical requirements. The requirements are to deliver: •Safe accommodation support to all victim/survivors living in refuge (regardless of risk level) and their accompanying babies, children and young people; •Safe accommodation support to all victim/survivors living in their own home where a Sanctuary Scheme has been applied (regardless of risk level), and their accompanying babies, children and young people; •Community-based support to all victim/survivors (16 years and over) regardless of risk level; Whilst the KCC funding will not be used to fund the accommodation itself, the successful bidder will have the responsibility to source accommodation which will be funded via the Housing Benefit contributions of the individual to fully fund this provision.

Estimated lot value including VAT: £8.7m

Award criterion: Criterion 1

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 July 2027

Initial contract ends: 31 January 2031

Maximum term ends: 31 July 2034

Extension: Detailed in documentation

Contracting authority

Kent County Council Kent County Council | Sessions House, Maidstone, Maidstone, ME14 1XQ, UKJ45, United Kingdom Contact: Matthew Wellard Email: Matthew.Wellard@kent.gov.uk

Procurement timetable and procedure

Procedure: Competitive flexible procedure

Special regime: Light Touch Regime

Clarification deadline: 10 November 2026 at 11:59 pm

Award decision expected by: 1 April 2027 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

CPV Classification

80000000 — Education and training services; 80500000 — Training services; 80510000 — Specialist training services; 80511000 — Staff training services; 85300000 — Social work and related services; 85310000 — Social work services; 85311000 — Social work services with accommodation; 85320000 — Social services; 85312000 — Social work services without accommodation

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Kent Integrated Family Domestic Abuse Service (KIFDAS) is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.