REVISED CREDIT UNION INCENTIVE SERVICE IN HARTLEPOOL

Opportunity overview

The Crisis Resilience Fund (CRF) is a national funding programme for local authorities in England, launched on 1 April 2026 and running to 31 March 2029. The primary objective of CRF is to firstly provide a safety net for those on low incomes who encounter a financial shock. A financial shock is a sudden, unexpected expense or drop in income that can place pressure on their budget and wellbeing Secondly, is to invest in building local financial resilience to enable individuals and communities to better deal with crises in the long-term, reducing crisis need. Providing timely support so that people can manage pressures, maintain control and avoid being pushed into crisis or prevent crises from escalating The CRF replaces the Household Support Fund (HSF) with the explicit intention of moving from short-term crisis mitigation towards prevention, financial resilience, and reduced reliance on emergency support. The Council will deliver CRF services internally through the Welfare Support Team and through a range of commissioned provider services that will provide effective crisis support, improve individual's financial resilience and bolster the local support landscape. This Contract is to commission a Credit Union service to incentivise saving behaviour amongst Hartlepool residents enabling service users to Improve financial resilience.

Lot 1 — Contract lot

Estimated lot value including VAT: £148k

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 1 January 2027

Initial contract ends: 31 March 2029

Contracting authority

Hartlepool Borough Council Civic Centre, Victoria Road, Hartlepool, TS24 8AY, UKC11, United Kingdom Email: procurement@hartlepool.gov.uk

Procurement timetable and procedure

Procedure: Below threshold - open competition

Submission deadline: 19 November 2026 at 02:00 pm

Electronic submissions: allowed

CPV Classification

66100000 — Banking and investment services; 85320000 — Social services; 98000000 — Other community, social and personal services

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

Documents

• Procurement document

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If REVISED CREDIT UNION INCENTIVE SERVICE IN HARTLEPOOL is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.