Establishment of Framework for Mediation Service– External Conflict Resolution

Opportunity overview

ICRIR wishes to establish a call-off framework/contract for the provision of independent external workplace mediation and conflict resolution services. The service will provide access to suitably qualified and experienced mediators to support the early resolution of workplace disputes, employee relations issues and conflict situations. The arrangement will operate on an as-required basis with no guarantee of work, enabling the organisation to access specialist mediation expertise only when required. The contract will support positive employee relations outcomes, reduce the risk of escalation into formal procedures, and provide value for money through a flexible, demand-led service model.

Lot 1 — Contract lot

Estimated lot value including VAT: £48k

Contract starts: 4 January 2027

Initial contract ends: 4 January 2029

Maximum term ends: 3 January 2031

Extension: The Contracting Authority may extend the Framework Agreement by up to two (2) optional periods of twelve (12) months each, at its sole discretion, subject to continued business need, satisfactory supplier performance and the availability of funding.

Contracting authority

Independent Commission for Reconciliation and Information Recovery Floor 9, The Vantage, 32-36 Great Victoria Street, Belfast, BT27BA, UKN06, United Kingdom Email: procurement@icrir.independent-inquiry.uk Website: https://icrir.independent-inquiry.uk/

Procurement timetable and procedure

Procedure: Below threshold - open competition

Clarification deadline: 20 November 2026 at 11:59 pm

Submission deadline: 30 November 2026 at 11:59 pm

Electronic submissions: allowed

CPV Classification

79414000 — Human resources management consultancy services; 85312320 — Counselling services

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Establishment of Framework for Mediation Service– External Conflict Resolution is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.