First Episode Psychosis

Notice summary

This is a Provider Selection Regime Wales (PSR Wales) Contract Notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. Procurement documents, including the service specification, tender instructions, contract terms and evaluation requirements, are available via the eTenderWales portal at: https://etenderwales.bravosolution.co.uk/home.html. Bidders must submit their tender electronically through the eTenderWales portal by the deadline stated within the procurement documents. Tender submissions must include all information and supporting documentation requested within the Invitation to Tender, including responses to the quality and social value evaluation criteria, organisational information and any mandatory declarations. The contract will be awarded on the basis of the Most Advantageous Proposal, assessed against the following criteria: Technical Quality: 85% Social Value: 15% Tenders will be evaluated through a single-stage assessment process. An evaluation panel will assess submissions against the published criteria and scoring methodology set out within the procurement documents. Bidders will be scored on their ability to demonstrate how they will deliver the service requirements, achieve the desired outcomes and provide social value benefits. The contract will be awarded to the bidder achieving the highest overall weighted score. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=172408 (WA Ref:172408) The buyer considers that this contract is suitable for consortia.

Opportunity overview

Provision of a community-based First Episode Psychosis (FEP) support service for individuals across Cardiff and the Vale of Glamorgan. The service will provide recovery-focused support, peer support, community integration, wellbeing activities, and assistance with education, training, employment and social inclusion to support individuals experiencing first episode psychosis and improve long-term outcomes. The contract is intended to commence on 1st April 2027 for an initial period of 2 years, with the option to extend for up to two additional periods of 12 months at the Health Board's discretion until 31st March 2031.

Lot 1 — Contract lot

Provision of a community-based First Episode Psychosis (FEP) support service for individuals residing in Cardiff and the Vale of Glamorgan who are experiencing, or recovering from, a first episode of psychosis. The service will work in partnership with statutory mental health services to deliver person-centred, recovery-focused support that promotes independence, social inclusion and improved health and wellbeing outcomes. The service will provide practical and emotional support to individuals and their families, helping them to engage with their communities, maintain positive relationships, access education, training and employment opportunities, and develop the skills and confidence required for recovery. Support may include one-to-one interventions, peer support, group activities, wellbeing initiatives, advocacy, information and advice, signposting to other relevant services and support to access community resources. The provider will work collaboratively with healthcare professionals, voluntary sector organisations and wider stakeholders to reduce social isolation, improve resilience, promote recovery and support individuals to achieve their personal goals. The service will be focused on early intervention, prevention of relapse and enhancing quality of life, ensuring support is accessible, responsive and tailored to individual need.

Contract starts: 31 March 2027

Initial contract ends: 31 March 2029

Contracting authority

Cardiff and Vale University Health Board 2nd Floor, Woodland House, Maes-Y-Coed Road, Cardiff, CF14 4HH, UK, United Kingdom Contact: Marisa Riley Email: marisa.riley2@wales.nhs.uk Website: http://nwssp.nhs.wales/ourservices/procurement-services/

Procurement timetable and procedure

Procedure: Open procedure

Legal basis: 32014L0024

Submission deadline: 27 November 2026 at 12:00 pm

Submission language: EN, CY

CPV Classification

85323000 — Community health services

How to submit

The official Find a Tender notice directs suppliers to JAGGAER. The procurement documents, clarifications and response area are managed there.

Open JAGGAER ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If First Episode Psychosis is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.