BME Mental Health Support Service- Cardiff and Vale University Health Board

Notice summary

This is a Provider Selection Regime Wales (PSR Wales) Contract Notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. Procurement documents, including instructions for participation, the service specification, contract terms and evaluation requirements, are available via the eTenderWales portal: https://etenderwales.bravosolution.co.uk/home.html. The contract will be awarded on the basis of the Most Advantageous Proposal, assessed against the following criteria: Technical Quality: 85% Social Value: 15% Tenders will be assessed through a single-stage evaluation process. Quality submissions will be evaluated by a panel against the published scoring methodology set out within the procurement documents. The contract will be awarded to the bidder achieving the highest overall score, taking account of the relative weighting of each criterion. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=172367 (WA Ref:172367) The buyer considers that this contract is suitable for consortia.

Opportunity overview

Provision of a community-based mental health support service for Black, Asian and Minority Ethnic (BAME) communities across Cardiff and the Vale of Glamorgan. The service will provide culturally appropriate wellbeing support, advocacy, signposting, early intervention and recovery-focused support to improve mental health outcomes and reduce health inequalities. Initial contract term of 2.5 years from 1st April 2027 to 30th September 2029, with the option to extend for up to two further periods of 12 months each. at the health boards discretion until 30th September 2031.

Lot 1 — Contract lot

Provision of a culturally sensitive community-based mental health support service for Black, Asian and Minority Ethnic (BAME) communities across Cardiff and the Vale of Glamorgan. The service will provide early intervention, emotional wellbeing support, advocacy, information, advice, guidance and signposting to individuals experiencing mental health challenges or at risk of developing poor mental health. The service will work to reduce health inequalities and improve access to mental health support for underserved communities by delivering person-centred, recovery-focused interventions that reflect the cultural, linguistic and social needs of the population served. Support may include one-to-one assistance, peer support, wellbeing activities, community engagement, awareness raising, and support to access statutory and voluntary sector services. The provider will work collaboratively with primary care, secondary mental health services, local authorities, community organisations and other stakeholders to promote mental wellbeing, strengthen community resilience and improve outcomes for individuals. The service aims to support prevention, reduce social isolation, improve resilience and wellbeing, and enable individuals to access appropriate support at the earliest opportunity

Contract starts: 31 March 2027

Initial contract ends: 30 September 2029

Contracting authority

Cardiff and Vale University Health Board 2nd Floor, Woodland House, Maes-Y-Coed Road, Cardiff, CF15 4HH, UKL22, United Kingdom Contact: Marisa Riley Email: marisa.riley2@wales.nhs.uk Website: http://nwssp.nhs.wales/ourservices/procurement-services/

Procurement timetable and procedure

Procedure: Open procedure

Legal basis: 32014L0024

Submission deadline: 27 November 2026 at 12:00 pm

Submission language: EN, CY

CPV Classification

85323000 — Community health services

How to submit

The official Find a Tender notice directs suppliers to eTenderWales. The procurement documents, clarifications and response area are managed there.

Open eTenderWales ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If BME Mental Health Support Service- Cardiff and Vale University Health Board is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.