Welfare Advice Services and Advice Network Support & Training Services

Opportunity overview

The City of Bradford Metropolitan District Council is procuring Welfare Advice Services and Advice Network Support and Training Services to support residents experiencing financial hardship, poverty and barriers to accessing support across Bradford District. The service is funded through the Crisis and Resilience Fund and aims to improve financial wellbeing, resilience and access to welfare support. The procurement comprises two lots. Lot 1 – Welfare Advice Services will provide free, independent, impartial and confidential welfare advice, casework and representation for Bradford District residents. The service will support residents with welfare benefits, debt, housing, employment, health-related welfare issues, fuel poverty, consumer matters and immigration advice within the provider's authorised competence. The Lead Provider will deliver services directly and coordinate a network of subcontracted locality-based organisations to ensure access across all five Bradford localities. The service will operate on a "no wrong front door" basis, ensuring residents receive timely support, active referrals and appropriate advocacy where required. Lot 2 – Advice Network Support and Training Services will support workforce development, quality improvement, collaboration and network coordination across the Bradford District Resilience and Advice Network. The Provider will facilitate partnership working, deliver a district-wide training programme, support consistent reporting and quality standards, strengthen safeguarding awareness and develop pathways into accredited welfare advice roles. The services will contribute to the Council's Anti-Poverty Strategy, support prevention of homelessness, improve financial resilience, increase benefit uptake, strengthen partnership working and improve outcomes for vulnerable residents across the district. The initial contract term is two years with options to extend for up to two further periods of 24 months.

Lot LOT-0000 — Contract lot

Estimated lot value including VAT: £25.3m

Award criterion: Price: 5%

Award criterion: Quality: 85%

Award criterion: Social Value: 10%

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 1 April 2027

Initial contract ends: 31 March 2029

Maximum term ends: 31 March 2031

Extension: The Contract may be extended by up to two (2) periods of twenty-four (24) months each at the Council's discretion, subject to performance, funding and service requirements.

Contracting authority

City of Bradford Metropolitan District Council Britannia House, Hall Ings, Bradford, BD1 1HX, UKE41, United Kingdom Contact: Fumni Allison Email: Funmi.Allison@bradford.gov.uk Website: https://www.bradford.gov.uk/

Procurement timetable and procedure

Procedure: Open procedure

Clarification deadline: 20 November 2026 at 05:00 pm

Submission deadline: 4 December 2026 at 05:00 pm

Award decision expected by: 18 January 2027 at 11:59 pm

Electronic submissions: allowed

Submission language: EN

CPV Classification

85312400 — Welfare services not delivered through residential institutions; 85311100 — Welfare services for the elderly; 85311200 — Welfare services for disabled people; 85311300 — Welfare services for children and young people

How to submit

The official Find a Tender notice directs suppliers to EU Supply. The procurement documents, clarifications and response area are managed there.

Open EU Supply ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If Welfare Advice Services and Advice Network Support & Training Services is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.