BEST START FAMILY HUBS / CARER PANEL

Opportunity overview

After a successful bid to the Family Hub Transformation Fund Hartlepool Borough Council were awarded funding to help transition to a Family Hub model by March 2024. Family Hubs have now been in place in Hartlepool since that time and are funded to continue until 31st March 2029. They are now called Best Start Family Hubs in line with the 2026-2029 programme guide. In line with delivery expectations, Best Start Family Hub Programme will continue to: • Provide support to parents and carers so they are able to nurture their babies and children, improving health and education outcomes for all • Contribute to a reduction in inequalities in health and education outcomes for babies, children and families across England by ensuring that support provided is communicated to all parents and carers, including those who are underserved and/or most in need of support. • Deliver Parent and Carer Panels as a forum where parents and carers will work together with local commissioners to co-design and evaluate services, to ensure that babies and their families are at the centre of service design and delivery

Lot 1 — Contract lot

Estimated lot value including VAT: £120k

Suitable for small and medium-sized enterprises.

Suitable for voluntary, community and social enterprises.

Contract starts: 31 March 2027

Initial contract ends: 31 March 2029

Contracting authority

Hartlepool Borough Council Civic Centre, Victoria Road, Hartlepool, TS24 8AY, UKC11, United Kingdom Email: procurement@hartlepool.gov.uk

Procurement timetable and procedure

Procedure: Below threshold - open competition

Submission deadline: 27 November 2026 at 02:00 pm

Electronic submissions: allowed

CPV Classification

79315000 — Social research services; 85000000 — Health and social work services

How to submit

The official Find a Tender notice directs suppliers to the buyer’s electronic tendering system. The procurement documents, clarifications and response area are managed there.

Open the buyer’s electronic tendering system ↗

TenderLab qualification first

Before we write, we establish whether the opportunity fits.

We examine the published participation conditions, service scope, geography, regulatory position, available evidence, mobilisation demands and commercial exposure with your team. We only confirm a full tender-writing engagement when the available information supports a responsible view that the provider meets the tender requirements.

If BEST START FAMILY HUBS / CARER PANEL is a credible fit, we can map the scored requirements, gather operational evidence and build the response around the buyer documents. The qualification check and any writing support do not guarantee an award; the contracting authority makes the final decision.